GUARANTEE​​​

All items for sale on 365Rider are covered by a warranty that generally includes any manufacturing defects or defects. Give us 14 days to manage the warranty with the brand. The reason is because the item will be inspected by the warranty department. If an item has to be sent to the supplier to be inspected, we will send you an email to notify it, supplier inspections can take up to 30 days.

**Guarantee coupons are not compatible with other active web discounts.

We will need an average time of 14 days to manage the guarantee with the brand, depending on the type of product it is and the manufacturer. The item will be inspected by the warranty department. If an item has to be sent to the supplier for inspection we will send you an email to notify you, supplier inspections can take up to 30 days.

If an item is defective, before returning it, contact us and attach photos and a brief description of the problem to [email protected], it is possible that we can solve it without having to incur the expense of sending it to us.

Footwear Warranty Request:

Invoice copy.

Photo of the shoe's label (usually located on the tongue).

Photo of the sole.

Detailed photo/s of the defect.

Describe the use you have given the shoe.

Warranty request for other products:

Invoice copy.

Detailed photo/s of the defect.

Describe how you have used the product.

You can send us a video to see the product defect more clearly if you consider it necessary. (Optional)

Product added to wishlist