PAYMENTS METHODS
We offer several payment alternatives for you to choose the one that suits you best. The main payment methods are credit and debit card, bank transfer, PayPal, Klarna and American Express. Please note that the payment methods offered may vary depending on the destination country. Once you have added all items to your shopping cart and selected your shipping method, the next page will display all available payment methods.
WHICH PAYMENT METHOD ARE YOU INTERESTED IN?
• Paying with Klarna (Germany and Austria)
You can pay at 365rider with the following cards:
• Switch/ Maestro
• MasterCard
• Visa
• Visa Electron
• By selecting the option ‘Pay by card’ at the checkout.
Paying with Klarna (Germany and Austria)
Klarna is our new payment method available to our costumers in Germany and Austria. Klarna is a flexible payment solution, which allow you various, flexible, ways to pay.There are two ways to pay using klarna in 365 Rider:
• Slice your payment
• Pay later by Invoice
To know more about this paying method, click in Learn more:
365rider offers an alternative secure payment method via PayPal.You can pay with PayPal without entering your debit or credit card details.
1. How can I use PayPal?
Select PayPal as the payment method and follow the onscreen instructions. You will be redirected to PayPal where you need to choose the PayPal funding source you wish to use for your order. You will then receive 2 emails, 1 from PayPal to confirm your payment and 1 from 365rider to confirm your order.
2. Can I use PayPal without opening a PayPal account? You can now pay with PayPal without the need to open an account. This means PayPal will not hold onto your details after purchase. PayPal limit the number of account free transactions to 10.
3. PayPal errors Unfortunately sometimes there are problems creating or processing PayPal Orders. Here are some of the errors you might receive while creating your order:
If you are redirected to an error page or do not receive an online confirmation email from us then it is likely that an error prevented the creation of the order at 365rider. If you are not sure please log into your 365rider customer account. If the order does not appear there within 5 minutes then it was not successfully created. If you receive an email from PayPal stating that you have paid for your order but do not receive an email from 365rider, please log into your account and check that the order was successfully created there. If it was not please Contact Us quoting your name, 365rider account email address, paypal account email address, the items that you ordered and any vouchers that you used. We will then be able to recreate the order and find your PayPal payment to link it to.
If using Switch/Maestro with PayPal: While you are placing your order when you are redirected to PayPal they put you in a loop asking for your card details which are already registered with them and you have used with PayPal before. Even if you reenter the details it brings up another error message. PayPal have suggested entering the details of a different card. If you need further help with this problem please contact PayPal.
'The buyer is restricted' - PayPal have placed restrictions on your account and we are unable to proceed with your order. Please contact PayPal to resolve this issue with them. Alternatively you may change your payment method and pay by card directly to 365rider. Please update your 365rider account with the card your wish to pay with then Contact Us for further help to do this.
'The buyer cannot pay, transaction rejected' - PayPal believes you are unable to pay for your order. Please contact PayPal and then let us know when the issue is resolved and we can retry to process your order. Alternatively you may change your payment method and pay by card directly to 365rider. Please update your 365rider account with the card your wish to pay with and Contact Us if you require our assistance.
'The funding source is missing' - The funding source you chose to use to pay for your order is no longer connected to your PayPal account or your order. Please contact PayPal to resolve the issue . Alternatively you may change your payment method and pay by card directly to 365rider. Please update your 365rider account with the card your wish to pay with then Contact Us for further help to do this.
'Transaction refused due to risk model of the buyer' - PayPal have run a risk model against your account for security reasons and believe your account may be high risk and will not allow us to proceed with your order. Please contact PayPal to resolve this issue. Alternatively you may change your payment method and pay by card directly to 365rider. Please update your 365rider account with the card your wish to pay with then Contact Us for further help to do this.
To redeem your gift or promotional voucher, please follow the steps below: Select the item(s) you wish to order and add them to your basket. Enter your voucher code in the ‘Discount’ box and press the ‘Add Code’ button to apply the discount to your order.
If your order does not meet the terms of the voucher a message will be displayed. You may need to modify your order for the discount to be applied.
Please then proceed to Checkout as normal.