How long does my delivery take?
We expect delivery can take approximately 3-5 days.
* Ireland ,UK and East European countries have an estimated delivery time of 5-8 business days.
Please note that orders purchased after 13:00 hour will be processed the following business day.
In case of bank transfer, the delivery time will be calculated from the validation of the payment.
How much does my delivery cost?
365rider.com offers free shippinng on orders with 100€ minimum spend, to all european countries except Norway, Greece, Finland, Denmark, Hungary, Latvia, Lithuania, Slovakia, Slovenia, Poland and Czech Republic. Deliveries outside EU will be charged shipping costs for any order size.
Otherwise, the delivery cost is 9,99€ for orders less than 100€.
Shipping to Norway, Greece and Finland will cost 9.99 EUR for any order size except for high volume products that may incur in additional charges.
Shipping to Denmark, Hungary, Latvia, Lithuania, Slovakia, Slovenia, Poland and Czech Republic will cost 6,99 EUR for orders above 100€ except for high volume products that may incur in additional charges.
High volume products like bicycles can have additional shipping costs involved. This will be detailed in your check out page.
IMPORTANT INFO for non EU recipients:
When will I be charged VAT?
For orders being shipped to countries within the European Union and United Kingdom, VAT is already included in the product prices you see on our website.
For orders being shipped to countries out of the European Union, no VAT and no sales tax will be included in the product prices you see on our website and you will not be charged any taxes by us. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. The courier will charge you any taxes or customs directly. As taxes and customs may also depend on product category as well as declared amount, we are not able to provide you with any further details. We would recommend you to consult your local Customs office, which will happily assist you with further information.
The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.
NOTE: We have international customer service advisors on hand ready to read and reply to your emails. If you need more information about our products or service you can contact us on [email protected].